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Painting with a Twist FAQ

What is Painting with a Twist?
Painting with a Twist is a FUN place to create ART...our fun & welcoming artists make painting EASY and ENJOYABLE for those with NO ART ABILITY....with step-by-step instructions and even stencils! 

How does Painting with a Twist work? 

Start with our calendar: select a date, time & pai nting you want to create. Click on the painting; you'll be asked to provide your name, contact info, the names of the other people you are signing up, your billing address, and payment info. We accept VISA, Mastercard, American Express and Discover. If paying with a giftcard, enter code from the card into space. You may also enter code from a coupon to pay for part of the registration (or all). It will then take your credit card number for any balance. 

Is Painting with a Twist hard?

Is having fun with your besties hard? Painting with a Twist is ALL fun, NO fear!  Art, inspiration & play. One of the few places you can let your hair down & let out a laugh without worry. You're doing everything exactly as you're supposed to.  No painting experience required. Our welcoming instructors will walk you through everything you need to know, step by step, even giving you stencils, to make your experience enjoyable and carefree. 

How do "Twist Anywhere" kits works?

To learn about our "Twist at Home" or "Twist Anywhere" kits that come with access to a pre-recorded video of an artist teaching your chosen painting with step-by-step instructions, please click on "At Home Kits" tab.  (Throw a party in your home with these kits or curl up to paint by yourself!)

How do Virtual Events work?

To book a private virtual event, call or email us for information and date availability.  For this type of event, our artist will instruct your gorup via ZOOM, with step-by-step instructions just as they do in our In-Studio events. You may ask them questions either in the Chat Box on your screen OR verbally. They will answer you immediately.  You may choose whether or not to be seen on our screen by the artist.  You will pick up your kits a few days before the event. These include ALL supplies needed (see list under "At Home Kits" tab). An hour before event begins, you may join us on the link sent to you the day before event.  We ship nationwide, so you can have friends/loved ones who don't live locally join you in this FUN event!  

Do you offer under age 21 classes?
Yes! ALL of our events may be attended by AGES 12+.  We also offer family-friendly 1.5 hour events for AGES 6+ for $28 per painter, on some weekends.  (Age 5 must have a parent/guardian sit with them during the event.)  Infants/Toddlers are not allowed in the studio, even in private events.

How do I reserve my seat?
Reserve your seats by clicking on the following link, then clicking on the calendar event: https://www.paintingwithatwist.com/studio/spokane-valley/calendar/  Walk-ins are welcome, but we recommend calling to make sure the class still has seats available.  

What if my friend and I are the only ones who sign up?  Our minimum event size is 5.  If we have less than 5 signups, the class may be canceled and either a refund or store credit will be issued (your choice). Painting with a Twist reserves the right to cancel an event for unforeseen circumstances. A refund or store credit will be processed. 

Are we allowed to bring in beverages and food?  You can bring in a coffee drink but no other beverages. (If you have a favorite wine that we don't carry, you may bring it in and pay a $10 corkage fee. We keep it at the bar during the event.)  You may bring in snacks/appetizers. Private parties may bring in cake or food, including catered.

Our studio offers complimentary bottles of iced water & hot coffee upon request.  We sell snack items, and you may purchase freshly-made food from our menu, including giant pretzels, grilled cheese/quesadilla plates, & charcuterie boards. 

Do I need to bring anything with me to paint?  Your reservation includes everything you need to create a beautiful and unique painting! When you arrive you are supplied with an apron, the painting surface you have chosen, brushes and paint. If you choose our Real Pine Plank Board, you are given hangers and written instructions on how to easily seal for outdoor display.  Upon arrival, you may upgrade to a different surface by asking any artist.

Can my friends come and watch us without painting?  All attendees whether painting or not must purchase a seat.  We recommend that everyone paint! Our artists make it enjoyable for anyone with step-by-step instructions and even stencils, so you will have a great time painting, even if you can't draw a stick figure! Who wants to watch paint dry, anyway?  (In PRIVATE EVENTS, if space allows, we will allow a limited number of non-painting guests.)

What is the price for a class?  Family-Friendly (AGE 6+) 1.5-hr events are $30. Two-hour events (All of these are AGES 12+) are $39-$57, depending on what surface you choose when registering. 16x20 and 11x14 Canvas...$39; 10x30 Canvas $41; Screen Art $47, Authentic, kiln-dried Pine Wood Planks...$47; 10.5x47 Porch Leaner (same pine)...$59; 18x18 Wooden Shiplap Pallet (compressed wood product)...$42; 16x18 Slatted Wooden Board (compressed wood product)...$42, 24x36 Canvas $57; 12x12x1 3/4" deep sides Canvas (wrap the painting around the sides for a unique 3D effect)...$42.

Do you tip at Painting with a Twist?   Tips are appreciated, but never expected. If you had a great experience with your instructor, let them know! 

When do you post a new monthly schedule?  The calendar is posted on the 1st day of the month before (or close to that).  If you'd like to receive bimonthly emails announcing the new calendar and other events, please email us at studio196@paintingwithatwist.com and request to be added to our email list.  

Will my painting be dry by the end of the night?  Yes, if it is still damp, we have hair dryers which will dry them quickly. Also have large paper bags to carry your painting home in upon request.

At what time should I arrive for class  Doors open 30 minutes before event. Please arrive no later than 15 minutes before event to get checked in & smocked, order a drink/food if desired, and get settled into your seats. WE DO START ON TIME.

Do you do reserved seating  Yes, when you make a reservation there is a place for you to enter who you want to be seated next to. If your group is signing up in one of our public events, choose a name for your group, then have everyone enter that name in the Notes section so we can seat you together, i.e. Lucy Liu's group

What do I wear?  Whatever is comfortable and you don't mind if a little paint gets on it. Paint will come out with water if you notice it right away. And you can ask an artist for our brush conditioner to help get the paint off, if needed. We encourage you to wear our smocks to protect your clothes. 

Do I have to register, or do you allow Walk-Ins?   We do ask you to register in order to guarantee your seat.  However, we do accept walk-ins but ask that you arrive NO LATER THAN 20 minutes before, if walking in.  We suggest you call an hour before to make sure there are still seats available. WE DO PUT on the site of the event on the calendar "4 seats left", etc, when we are getting close to being sold out.

Do you do private parties?  Yes, please click "Request a Party" tab.  We require a minimum of ten paid seats for any day/time other than Fri/Sat nights, which require 12 (14 between Dec .1-23).  $150 deposit required to book; balance charged two weeks before event.  OR if attendees paying individually, deposit will be refunded when the minimum number required sign up/pay.  IF YOU DON'T HAVE TEN people, you can request some Twist at Home kits for the number you don't have (take them home after your private event to paint at home (these come with access to a pre-recorded video). i.e. have only 6 people but want a private event?  Pay for ten seats, then choose 4 Twist at Home kits, which you can pick up at your party. 

OR have a "Party in a Larger Party" option: simply choose one of our open to the public events already on our calendar, call us to check availability for your group, and have your group sign up, entering your group's name to be seated together. You are seated together, and you get a separate table for foods you bring.

How do I register with a Gift Card or Certificate?  To register with a Gift card or certificate you received from Painting with a Twist, click on the painting of your choice and when you get to payment options there will be a place for you to enter the code on the certificate or card. If you have a voucher purchased from another website, call or email us with the name of the painting you wish to attend and number of painters – you will then bring in the voucher at the time of class. Discount certificates are always LIMIT ONE PER PERSON PER EVENT and may not be used for events like Manic Monday, which offer a discount or a free beverage.   They also may not be used for 1.5 hour or Paint your Pet events.

Refund/Cancellation Policy:

  • We do not offer refunds.

  • If you notify the studio 24 hours or more before the event that you are unable to attend, we will issue a store credit (VALID FOR 3 MONTHS from date of issue). Groups of 5 or more must notify studio 48 hours or more before the event in order to receive a store credit.
  • No-shows/No-calls forfeit the registration (no store credit).

  • Bad Weather: Class will be canceedl if a weather emergency is declared or the DOT announces the roads to be too unsafe to travel on; otherwise our cancellation policy is as stated above. In the rare case of being forced to cancel an event due to poor driving conditions, we text this info to all attendees, and they are given the options of receiving a store credit or being transfered to the rescheduled event date or a different event. Please call us for updates in case of questionable weather. (Store credits are valid for 3 months from date of issue.)

    • Late Arrivals: If you arrive 10 or more minutes after we start the event, you may not be allowed to participate if the artist cannot get you caught up WITHOUT disrupting the painters who arrived on time. This will be left up to the discretion of the artist.  Please arrive NO LATER THAN 15-20 minutes before the class starts and be ready to have an amazing time!

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