Frequently Asked Questions
Q: What are the prices for a class?
A: The price for a 2-2.5hr hour class is $40-55 (depending on art gallery), 3 hour class is $50- 60, custom art (i.e. Paint Your Pet) is $60-62, Large Canvas is $60, Children’s Parties (ages 6-12) are $30 and Teen Parties (13+) are $38-40. Complimentary beverages are provided for all classes.
Q: What complimentary beverages are provided?
A: All classes have complimentary coffee, tea, sweet tea, pink lemonade and water provided. Complimentary wine and beer is provided for adult classes, see event descriptions for clarification. ** Must be 21 or over many consume alcohol in the studio, proper id required & NO BYOB**
Q: When do you post a new monthly schedule?
A: The calendar is posted on roughly the 1st of every month for the following month (i.e. Jan. 1st for Feb.).
Q: Will my painting be dry by the end of the night?
A: Yes, if there are a few damp places we have hair dryers which will dry them quickly.
Q: At what time should I arrive for class?
A: Ten to Fifteen minutes prior is perfect.
Q: Do you do reserved seating?
A: Yes, we will seat your group together.
Q: Can we bring food?
A: Yes, feel free to bring in a snack for you, your group or party. We suggest veggies, fruit, dips, finger sandwiches or pizza. We have plates and napkins available, no utensils.
Q: What do I wear?
A: Whatever is comfortable and you don't mind if a little paint gets on it. We will have aprons for you, but they do not cover everything.
Q: Do I need a reservation?
A: We do require advanced reservations, with payment, to secure seats so that we know how to staff and setup the class
Q: Do you do private parties?
A: Yes, we can accommodate up to 14 people in our Private Studio, up to 36 in our Main Studio, and up to 50 if you would like the whole studio, subject to availability. See Party Info for more information or Request Party for setup your event.
Q: Will you travel to my location?
A: Yes, we will travel to your location, a minimum of 20 painters are required for offsite event. Note: we do not host at private residences, only commercial locations.
Q: What size is the canvas?
A: It varies, the bulk of our classes are 16x20, but we also have 12x12, 10x30, 16x20 screen art, wood cutouts, wood boards, Rebeca Flott Screen Art and Large Canvas (24 x 36), see class description for information. For some classes you may select your surface.
Q: Is there an age limit?
A: Please see class descriptions for requirements. We recommend 6yo+ for our Kid/Family Friendly classes. Private adult parties can accommodate younger guests 10yo and older. However, if private party must go public age restrictions apply - NO EXCEPTIONS!
Q: Can I come to watch (not paint)?
A: No sorry, due to space constraints and limited seating, only paid participants are allowed in the studio during classes, with the exception of non-painting adults during KIDS PAINT & ALL AGES classes. This includes infants, kids, etc., we have limited space and do not want to make it uncomfortable for our Twisters.
Q: Can children under 13 years old paint?
A: Yes. KIDS PAINT, ALL AGES and FAMILY classes are offered at our studios. Private Parties are also another avenue to accommodate younger children. Again, please know that adult supervision is always required.
Q: Should I tip the staff?
A: Although tipping is not expected, our "starving artists" will greatly appreciate it if you tip them for their time and instruction.
Q: What if I have to cancel/reschedule?
A: All reservations are non-refundable; a store credit will be provided for individuals canceling with at least 24-hrs notice or we can reschedule you to another class. To give cancellation notice, please send an email to email@example.com to report the cancellation. "No Shows" will not be issued store credit or refunds. Groups of 5 or more guests must give 4-days advance notice & private party registrants must give 7-days advance notice to cancel.
Q: What about refunds?
A: As noted above reservations are non-refundable, but in the rare instance we issue a refund at 10% transaction fee will be assessed.
Q: Do Store Credits/Complimentary Gift Certificates Expire?
A: Store Credits and Complimentary Gift Certificates are valid until listed expiration date, or 6-months from the date of issue. NO EXCEPTIONS!
Q: How do I use Store Credits/Complimentary Gift Certificates?
A: They can be redeemed through online reservations. Under Payments enter the card or certificate number in the "Gift Card/Discount" Box, be sure to click "Apply” or by contacting the studio. Store Credits /Complimentary Gift Certificates are valid at the issuing PWAT Studio ONLY! NO EXCEPTIONS!
*NO BYOB* We provide complimentary beverages; coffee, tea, sweet tea, lemonade and water for all events, and beer & wine for adult events (see event descriptions). Must be 21yo+ to consume alcohol. Please bring proof of age! We do and will check!
See individual class descriptions for clarification/restrictions. Classes & parties begin for 6 & up! All classes after 5pm on Fri & Sat are 18 & Up. Age restrictions may be modified due to the nature of an event.