Painting with a Twist FAQ
COMMONLY ASKED QUESTIONS
Q: What are the prices for a class?
A: Prices range from $30 to to $55 depending on the length and type of class and surface that you paint on. Just click on the painting you like best and you will see the price for the class.
Q: I saw a class on the calendar that is no longer there. Why did it change?
A: Our calendar is fluid and sometimes changes based on requests, but generally you'll find most of the selections for the month posted by the 15th of the month before. If you want to paint one that has changed, you can always paint it during one of our Open Studio sessions.
Q: Will my painting be dry by the end of the night?
A: Yes, your painting will be dry. If there are a few damp places we will have hair dryers which will dry them quickly. The only exception is with our Paint Pours. They generally take 48 hours to dry. You will need to make plans to pick them up at a later date.
Q: At what time should I arrive for class?
A: You can arrive up to 30 minutes prior to your class time, but we recommend 15 to 20 minutes prior to your paint time.
Q: Do you do reserved seating?
A: Yes - we take reservations online or over the phone. Payments are accepted at the time that you make your reservations. Seats are not held without payment.
Q: Will you have wine openers and cups?
A: Yes, we supply wine openers and cups along with cocktail napkins, cocktail size plates, and a bucket of ice for chilling your beverages.
Q: Can we bring food?
A: Yes, you are welcome to bring any type of food or beverage.
Q: What do I wear?
A: Whatever is comfortable and you don't mind if a little paint gets on it. We will have aprons for you if you need them.
Q: Do I need a reservation?
A: We do require reservations with payment to secure seats and we require 48 hour cancellation notice for refunds and 24 hours cancellation notice for Store Credit. All refunds are subject to a 10% cancellation processing fee. No calls/no shows will not be issued store credit or refunds
Q: Do you do private parties?
A: Yes, we can accommodate up to 60 people in main studio and 35 in our smaller party room. Please see Party Info for more details.
Q: What size is the canvas?
A: Our most popular size is our 16 x 20 inch canvas, but we offer several sizes along with various surfaces like wood planks, wood boards, cut out shapes and even wine glasses.
Q: Is there an age limit?
A: Sunday thru Thursday evening classes starting at 6:00 p.m. are open to adult painters 18 and up. Minors (ages 16 and 17) are allowed with a paid/painting adult. On Friday and Saturday night, our age requirement is 18 and up. We recommend ages 5 and older for Family Day or afternoon classes. Unless otherwise designated, most of our kids classes are suited for ages 5+. Please note that it is the law that you have to be 21 years old to consume alcoholic beverages.
Q: What is your refund policy?
A: With at least 48 hours notice, you will be given the option of a STORE CREDIT for 100% of the cost of the class (valid at the Richardson and Mansfield locations only) or a refund less a 10% processing/cancelation fee. With at least 24 hours notice, STORE CREDIT ONLY will be issued. No refunds or credits will be issued with less than 24 hours notice. "No shows" will not be issued store credit or refunds. If you are more than 15 minutes late to the class you may not be allowed to paint and your payment will be forfeited. For refund policy for Parties please see Party Info.
Painting with a Twist reserves the right to cancel classes for unforeseen circumstances. Registrants will be notified at least as soon as the cancellation is determined. In the event that we cancel you will be offered Store Credit or a Refund (provided that your not painting on a previous store credit or comp.)