Painting with a Twist FAQ
Frequently Asked Questions
What is Painting with a Twist?
Painting with a Twist is more than an art class—it's a fun, creative experience where you can relax, laugh, and make memories!
Our talented artists guide you step by step through creating your own masterpiece using acrylic paints on canvases, wood boards, porch leaners, shiplap, and more.
No artistic experience? No problem! Most of our guests haven't painted since elementary school. We make it easy to follow along, have fun, and leave with artwork you're proud of!
Whether you're planning a date night, girls' night, family outing, or just need a little creative escape, there's something for everyone.
Do you offer walk-in painting or Open Studio hours?
Yes! Our DIY Pop-In & Paint hours let you get creative without a reservation!
Choose from a variety of projects, including select canvas paintings, wooden figurines, and other DIY options.
Unlike our scheduled classes, Open Studio/Pop-In & Paint is self-guided, not instructor-led. We provide the supplies and available written or video instructions, and you create at your own pace!
Open Studio Hours
- Tuesday, Thursday & Friday: 9 AM–1 PM
- Saturday & Sunday: 1–4 PM
All ages are welcome! Children under 6 will need hands-on assistance from an accompanying adult.
Enjoy our studio bar, complimentary coffee, and water station while you create.
Hours may vary during private events or special studio activities.
Can we bring food and beverages?
Absolutely! You're welcome to bring your favorite food, snacks, and non-alcoholic beverages!
Pack some snacks for your group or grab takeout from your favorite Pensacola restaurant. Birthday cupcakes and other treats are welcome, too!
Our in-studio bar offers a rotating selection of beer, wine, seltzers, soft drinks, and other non-alcoholic beverages for purchase.
Complimentary coffee and water are also available.
Please note: Outside alcohol is not permitted. All alcoholic beverages must be purchased from our studio bar.
Do I need to bring anything to paint?
Just yourself - and maybe a friend or two!
Your class reservation includes everything you need: your painting surface, paints, brushes, apron, and step-by-step instruction from one of our artists.
At the end of class, you'll take your finished masterpiece home!
Can my child come paint?
Of course! We offer different experiences for different age groups.
Family Classes: Designed for adults and children ages 6+. These classes feature a slower pace and simplified instruction, making them great for families.
Sunday through Wednesday Daytime and Evening Classes: Guests all ages are welcome when accompanied by an adult.
Thursday–Saturday Evening Classes: Reserved for guests ages 16+ to maintain the intended adult atmosphere.
DIY Open Studio/Pop-In & Paint: All ages welcome! Children under 6 will need hands-on assistance from an accompanying adult.
Please check the age requirements listed for your specific event before registering.
Can my friends come watch without painting?
Our instructor-led classes are designed as a shared experience, so everyone staying for class must have a paid reservation.
Exceptions apply to private parties. Please contact us in advance to discuss your needs.
Can I host a private party?
Absolutely! We love a good party!
From birthdays and bachelorette parties to corporate team-building, holiday celebrations, and just-because gatherings, we make it easy to bring your favorite people together.
We offer private party packages, flexible painting options, and dedicated space for your group.
Call us at 850-776-3820 or visit our Party Info page to explore your options and start planning!
Can you bring Painting with a Twist to us?
Yes! We can bring the painting party to you!
Planning a corporate event, team-building activity, school or church gathering, birthday celebration, or community event?
Our mobile painting experiences bring the creativity, supplies, and step-by-step instruction directly to your location.
We bring the painting supplies and fun—you provide the space!
Off-site events are customized based on your group size, location, and event needs.
Contact us at pensacola@paintingwithatwist.com or 850-776-3820 to start planning your event.
What time should I arrive for class?
We recommend arriving 5-10 minutes before your scheduled class to check in, grab a drink, and get settled before the fun begins!
Guests arriving within 15 minutes of the scheduled start time may be accommodated at the artist's discretion.
Guests arriving more than 15 minutes late may be unable to join, as instruction will already be underway. Late arrivals who cannot be accommodated are not eligible for refunds or store credit.
What is your cancellation and refund policy?
All sales are final and non-refundable.
Like concerts, sporting events, and other ticketed entertainment experiences, your reservation secures a seat for a specific date and time. Our studio schedules staff, prepares materials, and reserves space based on registrations.
We understand plans sometimes change and are happy to offer flexibility when possible!
Guest Cancellations
- 24 hours or more before class: Guests may reschedule to another available class or receive full store credit toward a future class or take-home painting kit.
- Less than 24 hours before class: Reservations are non-refundable and are not eligible for rescheduling or store credit.
- No-call/no-shows: No refund, rescheduling, or store credit will be provided.
Store credits are non-transferable. Any expiration terms will comply with applicable Florida law.
Studio-Initiated Cancellations
Occasionally, we may need to cancel or reschedule an event due to insufficient enrollment, instructor availability, facility issues, or other unforeseen circumstances.
If we cancel your class, we will contact you and offer available alternatives, which may include rescheduling, transferring your reservation to a future event, or issuing full store credit toward another class or take-home kit.
If these alternatives are not suitable, refund requests will be reviewed in accordance with applicable law and the terms of your reservation.
Severe Weather & Emergency Closures
The safety of our guests and team always comes first.
In the event of hurricanes, severe weather, government restrictions, or other emergencies, we may need to postpone or cancel scheduled events.
When this occurs, we will first offer rescheduling or full store credit toward a future painting experience or take-home kit. Any refunds required by applicable law will be honored.
Private Parties
Private parties are subject to separate booking terms, including deposit requirements, minimum guest counts, and cancellation deadlines.